Privacy Policy

At Bag Keepers, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect various types of personal information to provide our services effectively, including:

• Personal identification information (e.g., name, email address, contact details)
• Location data (to help us provide nearby storage locations)
• Payment information (processed through secure third-party payment gateways)
• Usage data (including IP address, browser type, and interaction data)

2. How We Use Your Information

We use the information we collect to improve our services, communicate with you, and provide a personalized experience. Specifically, we use your information for:

• To process bookings and provide services requested.
• To communicate about bookings, updates, and promotions.
• To improve our platform and resolve any technical issues.
• To comply with legal requirements and protect our rights and your privacy.

3. How We Protect Your Information

We implement various security measures to protect your personal data, including:

• Encryption to protect sensitive data during transmission.
• Access control policies to ensure only authorized personnel can access your data.
• Regular security audits to safeguard our system's integrity.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• With trusted third-party service providers who help us deliver our services (e.g., payment processors, IT support).
• If required by law or to protect our legal rights or the safety of others.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage patterns, and provide personalized content and offers. You can manage cookie preferences through your browser settings, but disabling cookies may impact the functionality of certain features.

6. Your Data Rights

As a user, you have certain rights regarding your personal information:

• The right to access the data we hold about you.
• The right to request correction or deletion of your personal information.
• The right to object to or restrict certain types of data processing.
• The right to withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at support@bagkeepers.com.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, we will securely delete or anonymize your data.

8. Third-Party Links

Our website or mobile app may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child, we will promptly delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed of any changes.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the country in which the service is provided. Any disputes shall be resolved in the local courts of that jurisdiction.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us .