These Terms and Conditions ("Terms") govern your access to and use of the Bag Keepers website, mobile app, and associated services provided by Bag Keepers. By using our platform, you agree to comply with these Terms.
You must be at least 18 years old to use our services. By using Bag Keepers, you represent and warrant that you meet this requirement. If you are under 18, you are not permitted to use this service.
All bookings are made via our official website or mobile application. Storage locations are referred to as "Angels" and are third-party partners such as hotels, cafes, or stores. The booking process is simple and quick, allowing you to drop off your luggage and enjoy the city without any hassle.
Prices start from £3.99 per day and may vary depending on city and location. Payments are processed securely through our payment gateway partners. We strive to ensure transparent pricing with no hidden fees.
You can cancel your booking anytime before drop-off for a full refund. No refunds will be provided once the service has been used unless due to a fault on our side. We encourage you to review your booking before confirming.
Each item stored is covered by insurance up to £1000 or £10,000 (UK). We are not liable for:
You agree not to store the following prohibited items:
You are responsible for:
We strive for 24/7 availability but do not guarantee uninterrupted service. Maintenance, updates, or force majeure events may affect accessibility. We will make all reasonable efforts to minimize downtime and inform you in case of any service interruptions.
We may suspend or terminate your access to Bag Keepers if you violate these Terms or misuse the service. Continuous violations of these terms may result in permanent suspension of your account.
These Terms may be updated from time to time. Continued use of the service constitutes your acceptance of any changes. We recommend that you periodically review these Terms to stay informed of any changes.
These Terms are governed by the laws of the country in which the storage service is provided. Any disputes shall be resolved in the local courts of the jurisdiction where the service was used.
For questions or concerns, please contact our support team. .
We take your privacy seriously. All personal information provided will be stored and processed in accordance with our Privacy Policy. We comply with applicable data protection laws to ensure your data is safe and secure.
By continuing to use Bag Keepers, you agree to these Terms, including our Privacy Policy, Refund Policy, and any other terms related to the services we offer. If you disagree with any part of these Terms, please refrain from using our platform.